Let’s know what’s decision-making, first. It’s the
process of developing a commitment by management
or authority to some course of
action. Basically three things which help characterize decision-making: (1) it necessitates making a choice among two or more alternatives; (2) it is a process that
typically involves more than just what was decided and (3) the ‘commitment’ which usually necessitates
a commitment of resources- economic, human, and time.
Alternatively, we can say it
is to view it as a process of problem solving. A problem exists when there is a
perceived gap between an existing and desired state.
Step-by-steps for improving
decision-making
As the managers, we must consider a lot of thing when making decisions, either individual or group. Managers’ decisions require creativity now, perhaps more than ever,
as the rapid pace of change.
Here are five stages of
creative thinking, which a good manager usually takes for proper decision-making-
- Preparation:
We must develop some sense of the complexities of our environment, through
our daily activities and have to move along a learning curve.
- Concentration:
We should focus the specific problems which we already identified, and
must contextualize as much as possible.
- Incubation:
We much approach the problems from different angles and directions as we
can. We must meet the creativity in this stage and this is where brainstorming in a group really
adds value.
- Illumination:
If we get a very specific idea of the problem(s), potential alternatives
sometimes almost jump out at us. Otherwise, they emerge slowly, from
further analysis; we really have to putt the pieces of the
problem/solution mix together.
- Verification:
Yeah, it is the post problem solving stage where we have to follow up on
our analysis and recommendations to ensure that they were appropriate and
have indeed met planned objectives.
We as a decision-makers have to foster an environment of creativity by
managing judgment heuristics, we must attempt to consider as many options as
possible when making decisions, even
those that are unattractive to us.
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