If the meetings
held in your work environment occur
often but seem inefficient, you may feel frustrated by the unproductive quality
of the time you spend in them. There are a number of preparatory and group management tools that might be of value
to you.
- Prepare a meeting agenda: An agenda defines what you hope to accomplish
at the meeting. It should state
the meeting’s purpose; that
will be in attendance; what, if any, preparation is required of each
participant; a detailed list of items to be covered; the specific time and
location of the meeting; and a
specific finishing time.
- Distribute the agenda in advance: Participants should have the agenda
sufficiently in advance so they can adequately prepare for the meeting.
- Consult with participants before the meeting: An unprepared participant can’t contribute to
his or her full potential. It is your responsibility to ensure that
members are prepared, so check with them ahead of time.
- Get participants to go over the agenda: The first thing to do at the meeting is to
have participants review the agenda, make any changes, and then approve
the final agenda.
- Establish specific parameters: Meetings
should begin on time and have a specific time for completion. It is your
responsibility to specify these time parameters and to hold to them.
- Maintain focused discussion: It is your responsibility to give direction to
the discussion; to keep it focused on the issues, and to minimize
interruptions, disruptions, and irrelevant comments.
- Encourage and support participation of all
members: To maximize the
effectiveness of problem-oriented meetings,
each participant must be encouraged to contribute. Quiet or reserved
personalities need to be drawn out so their ideas can be heard.
- Maintain a balanced style: The effective group leader pushes when
necessary and is passive when need be.
- Encourage the clash of ideas: You need to encourage different points of
view, critical thinking, and constructive disagreement.
- Discourage the clash of personalities: An effective meeting is characterized by the critical assessment of ideas,
not attacks on people. When running a meeting, you must quickly intercede
to stop personal attacks or other forms of verbal insults.
- Be an effective listener: You need to listen with intensity, empathy and
objectivity, and do whatever is necessary to get full intended meaning
from each participant’s comments.
- Bring proper closure: You should close a meeting by summarizing the group’s accomplishments; clarifying
what actions, if any, need to follow the meeting; and allocating follow-up
assignments. If any decisions are made, you also need to determine who
will be responsible for communicating and implementing them.
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